ISO 9001:2015 – Quality Management System

At Technical Park, we believe that quality should always be visible to the customer. But quality is not just about the product or service meeting expectations; it’s also about the integrity of the organization behind it. Our commitment to achieving ISO 9001:2015 certification reflects our belief that customers expect not only top-tier products and services, but also a company that upholds sustainability, responsibility, and respect for collective needs.

We understand that an effective Quality Management System (QMS) goes beyond technical expertise-it requires a deep commitment to regulatory compliance, a continuous improvement mindset, and a dedication to treating documented information as an invaluable organizational resource.

We design and create innovative amusement rides, blending cutting-edge technology, creativity, and artistry, to deliver thrilling experiences that meet the highest safety standards. Our ongoing focus is on enhancing customer satisfaction, improving business processes, and ensuring we meet both customer expectations and legal requirements.

Our QMS is aligned with the UNI EN ISO 9001:2015 standard, which drives us to continuously improve both our processes and product quality. This commitment is grounded in a set of core principles that guide everything we do:

• Customer Focus: We listen to both the explicit and implicit needs of our customers, ensuring we meet or exceed their expectations.
• Innovation: We constantly advance technological knowledge, develop new products, and prioritize sustainability in our processes.
• On-Time Delivery: We are committed to meeting deadlines and providing reliable service.
• Quality Control: We work to minimize defects and continuously improve the quality of our products.
• Customer Support: Our pre-sale and after-sales service is quick, professional, and responsive to customer needs.
• Compliance: We rigorously follow all applicable laws and regulations, ensuring that our operations are fully compliant.
• Workplace Safety: We strive to maintain and improve healthy and safe working conditions for all our employees.
• Employee Engagement: We foster active involvement from all staff members in driving the organization forward.
• Collaboration & Transparency: We emphasize fairness, transparency, availability, and flexibility in all our relationships.
• Supplier Quality: We carefully select and evaluate suppliers to ensure the reliability and quality of the materials and services we source, while encouraging their commitment to high standards.
• Focus on Quality Over Quantity: We prioritize the quality of our rides over the sheer volume of production, ensuring every product meets the highest standards.

These guiding principles are the foundation upon which we base our QMS and define our quality indicators. They drive us toward continuous, sustainable improvement.

The TripleA Product Research Tag

To further reinforce our commitment to excellence, we’ve adopted the TripleA Product Research Tag as our guiding philosophy for amusement attractions. The “TripleA” stands for three core values that each Technical Park ride must embody:

• APPRECIABLE: Every attraction features distinct elements, high-quality equipment, bespoke customizations, and superior aesthetic finishes.
• ADDICTIVE: Our rides are designed to create lasting excitement, encouraging guests to return for more unforgettable experiences.
• APPEALING: Our attractions are designed to attract attention, spark curiosity, and generate positive feedback from riders and spectators alike.

The TripleA Product Research Tag is an integral part of our brand identity and reflects our commitment to these high standards of quality.

Management’s Role

The management team takes full responsibility for implementing and maintaining the Quality Management System, ensuring its effectiveness in achieving our objectives and sustaining customer satisfaction. We are dedicated to promoting and upholding this quality policy at all levels of the organization and to all relevant stakeholders.

This policy will remain valid until it is updated or replaced by a new company directive.